As a service coordinator at Zoom Drain, communication is crucial. You are the friendly voice on the frontline, the first person our customers interact with, handling each phone call in a concise and empathetic manner. Using ServiceTitan’s platform, you will prioritize data, tracking leads to ensure every customer gets scheduled, whether it’s a planned maintenance or an emergency appointment.

Our service coordinators should be organized, as well as able to multitask, because your ability to schedule service calls is essential to our success – and we will provide you with everything to succeed, no experience necessary.

  • Effectively manage incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Go the extra mile to engage customers
  • Build sustainable relationships of trust through open and interactive communication


As you grow, so will responsibility. Take a look at what happens as a Service Coordinator!

Service Coordinator

Senior Service Coordinator

Lead Service Coordinator

Service Coordinator Supervisor