OUR MISSION

What We Believe In

Providing customers with outstanding specialized service, all while creating a work environment where employees are able to learn, evolve, and feel fulfilled at the end of the day.

We take fixing sewers and drains just as seriously as we take customer service and remain devoted to being fast, focused, fixed – handling the customer’s problem fast, focusing our expert knowledge only on drain and sewer issues and ensuring it’s fixed correctly the first time.

Team Building

Working together, with different backgrounds and ideas, to create solutions.

Insightful Leadership

Providing structure and guidance to develop employees’ best attributes.

Encouraged Growth

Forget remaining stagnant – moving up the ladder can happen quickly.

WHAT WE STAND FOR

We're committed to the community around us

4839 5 STAR

REVIEWS GARNERED

751855 HOURS

SPENT SERVICING CUSTOMERS

Click here to learn how our employees are impacting their communities

WHAT WE OFFER YOU

Our Employee Value Proposition

We develop leaders through our specialized training program, an invaluable support system, and an absolute commitment to the success of every individual on our team. While each team member characterizes success a little differently, we’re here to help everyone achieve their vision of success.


To further develop that success, we offer a wide array of monthly events, setting us apart from the competition. Whether it’s a zoo outing, Quizzo Night, turkeys at Thanksgiving, or a baseball game, we like to offer small thank yous throughout the year that lead to a large amount of gratitude.

OUR HISTORY

The Evolution of Zoom Drain

Like many businesses, Zoom Drain was built from humble beginnings. It all began with a father and his two sons who had a background in plumbing, out of a spare bedroom, riding together to service calls in a single truck, with one of them sitting on a bucket in the middle of the two front seats.
1995
1995

Zoom Drain Founded

The Criniti Family started Zoom Drain with $3,000 of borrowed money & lots of ambition. It wasn’t always easy but determination and a concrete model got them started.

2001
2001

First In The Area To Have Trenchless Technology

Further establishing ourselves as the leader in the drain & sewer industry, trenchless technology allows for less disruption while performing sewer repairs.

2006
2006

Zoom-ing Forward In New Trucks

An innovative, one-stop approach to mechanical and waterjet drain cleaning via a trade-marked truck design creates a success formula moving forward.

2015
2015

Launched Zoom Drain Franchise Model

While looking for our next opportunity, Ellen Rohr brought up the idea of franchising and since then we never looked back!

2020
2020

Partnered With A Private Equity Firm

We knew that in order to achieve the future growth we wanted, it made sense to partner with a private equity firm.

2022
2022

Full Speed Ahead

We've been on a fast track and expect even greater growth in 2022 & beyond!

Our Mission